Full policy

Site Policy – StudyHub

Last updated: 09/10/2025

Welcome to Study Hub. By using our platform, you agree to the following policies that ensure a safe, transparent, and trustworthy learning environment for all users.

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1. Refund Policy

We aim to deliver quality learning experiences. If you are not satisfied, please review our refund terms:

• Refund Eligibility

  • Refund requests must be submitted within 3 days of purchase.

  • Refunds are only applicable if less than 20% of the course content has been accessed.

  • Once a certificate has been issued, the course is non-refundable.

• Non-Refundable Items

  • Digital/downloadable learning materials.

  • Completed course modules.

  • Promotional or discounted purchases.

• Refund Process

  • Contact us at [Support Email/Phone] with your order details.

  • Approved refunds will be issued to your original payment method within 5 business days.

• Course Cancellation

  • If a course is cancelled by Study Hub, students will receive a full refund.

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2. Privacy Policy

We value your privacy and are committed to protecting your personal data.

• Information We Collect

  • Name, email address, and contact number (provided during registration).

  • Payment details (processed securely via trusted payment providers – we do not store credit/debit card details).

  • Learning activity data (course progress, quiz results, certificates).

  • Technical information such as IP address, browser type, and cookies.

• How We Use Your Information

  • To provide access to courses and learning services.

  • To process payments and issue receipts/certificates.

  • To improve our platform and personalize your learning experience.

  • To communicate important updates, promotions, or support responses.

• Sharing of Data

  • We do not sell or rent your personal data.

  • Data may be shared only with trusted service providers (e.g., payment processors, hosting services).

  • Information may be disclosed if required by law.

• Data Security

  • We use industry-standard security practices to safeguard your data.

  • While we strive for 100% protection, no online system can be guaranteed completely secure.

• Cookies

  • Our LMS uses cookies to enhance functionality and improve user experience.

  • You can disable cookies in your browser, but some features may not work properly.

• Policy Updates

  • We may update this Privacy Policy when necessary.

  • Any updates will be reflected on this page with a revised “Last Updated” date.

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3. Terms & Conditions

By registering and using Study Hub, you agree to follow these terms:

• User Accounts

  • You must provide accurate and up-to-date information during registration.

  • You are responsible for maintaining the confidentiality of your login details.

  • Accounts are personal and may not be shared with others.

• Use of Platform

  • The LMS must only be used for lawful educational purposes.

  • Any misuse, including cheating, plagiarism, or spreading harmful content, is strictly prohibited.

  • Violations may result in suspension or termination of access.

• Payments & Access

  • Course access is granted after successful payment.

  • All payments are processed securely via PayHere/Bank Payment Gateway.

  • We do not store card details.

• Intellectual Property

  • All course materials, videos, and resources are owned by [Your LMS Name] or its partners.

  • Content may not be copied, sold, or redistributed without written permission.

• Refunds

  • Refunds are provided in line with our Refund Policy (see Section 1).

• Liability

  • Study Hub is not responsible for internet issues, system downtime, or third-party technical failures.

  • We do not guarantee specific learning outcomes, certifications, or job placements.

• Amendments

  • We reserve the right to update or modify these Terms & Conditions at any time.

  • Continued use of the platform after updates constitutes acceptance of the new terms.

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4. Contact Us

If you have any questions regarding these policies, please contact us:

📧 Email: edulms.site@gmail.com

1. Acceptable Use
- Users must not share their login credentials.
- Uploading illegal, pirated, or offensive content is prohibited.
- LMS resources are for educational purposes only.

2. Privacy and Data Protection
- User data (name, email, activity logs, grades) is collected to support learning and administration.
- Data access is restricted to authorized personnel only.
- The LMS complies with applicable data protection laws.

3. Academic Integrity
- Cheating, plagiarism, and submission of others’ work are strictly prohibited.
- All assignments and exams must be completed honestly and independently.

4. Communication & Behavior
- Respectful communication is expected in forums, chats, and messages.
- Harassment, hate speech, or offensive language is prohibited.

5. Content Policy
- Only authorized and copyright-compliant content may be uploaded.
- Sharing course materials outside the LMS without permission is not allowed.

6. Attendance & Participation
- Users are expected to participate in courses, submit assignments on time, and attend online sessions as required.

7. Technical & Security Requirements
- Users must use compatible devices and browsers.
- Passwords must be kept secure, and any issues must be reported promptly.

8. Course Completion & Certification
- Criteria for passing courses include completing required activities, quizzes, and assignments.
- Certificates are awarded only after meeting all course requirements.

By using this StudyHub LMS, all users agree to comply with this policy.